You know how important successful negotiation is to your business and that successful negotiation is a method by which people settle differences. Ideally this process will mean that all parties reach a compromise or agreement while avoiding argument and dispute. So why do so many of us find it hard to negotiate well? And why […]

In their book Decisive – How to make better decisions Chip and Dan Heath put it simply: ‘When it comes to making decisions, it’s clear that our brains are flawed instruments. Whether we rely on complex analysis or gut reactions, the results are about the same’ So, it pays to ‘catch yourself on’ and sense-check […]

The most important capacity we possess is our ability to influence ourselves and others. Learn to see every important challenge you face as an influence challenge”. The Influencer: The Power to Change Anything The authors of the Influencer: The Power to Change Anything make the point that complex problems are not solved by silver bullets. Their research found that change […]

We all manage change every day in our personal lives, leaving home, going to University, getting married, buying a house, moving jobs… these are all natural changes although some of them are large and can be unpredictable. Our job is to manage these changes and the transition from something old to something new as smoothly […]